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News & Events

February 2015

Latest news from Fowler Welch - working with the best...

Fowler Welch

March 2014
Website re-launched onto web with a fresh look, member login area and online document access. Also Phoenix Personnel's recent upgrade to office365 services enable us to continue providing excellent support and service to clients.

February 2014

Phoenix Personnel receiving FTA Award

(Above Phoenix Personnel's Emma-Jayne Wray & Carole Ismail receiving FTA award)

Introducing the FTA Driver Agency Accreditation Scheme

The Freight Transport Association (FTA) has today (Thursday 6 February) launched the FTA Driver Agency Accreditation Scheme. 

The voluntary initiative has been developed by FTA, together with the driver agency industry, and aims to recognise, encourage and promote good practice within the sector.

Theo de Pencier, FTA Chief Executive, commented:

“Ensuring high standards are maintained is always a priority for our members, but it may prove to be particularly important in a year when economic growth could increase the need to access a flexible workforce.  This scheme, which has been developed by driver agency members and vehicle operators, provides industry recognised standards as well as a governance structure to promote continuous improvement.”

The scheme was launched at the FTA/Department for Transport ‘Listening to Industry’ event by Transport Minister Robert Goodwill, who said:

“I welcome the Freight Transport Association’s scheme to help ensure that high standards for drivers are maintained.  I hope this measure helps to give driver agencies a recognised structure for improvement.”

The benefits of the FTA Driver Agency Accreditation Scheme include:

  • Industry recognition that organisations are striving to achieve the highest levels of quality and compliance
  • Verification to employees and clients that driver agencies are promoting good practice
  • Reduction of corporate and operational risk
  • The audit process will highlight any areas of ineffectiveness or non-compliance to help improve systems and processes

The Driver Agency Accreditation Scheme’s Governance Group is made up of founding driver agencies and considers applications, audit performance, feedback results, complaints and any other detrimental information.  

“This industry is not about getting someone behind the wheel, it’s about knowing the legislation and practices that make a good agency.  The FTA’s Driver Agency Accreditation Scheme will give clients the assurance that the consultants really understand the legislation involved with driving their vehicles.”

Every driver agency applying to become accredited by the scheme will be asked to sign a statement of intent and the FTA Driver Agency Accreditation Scheme will undertake an independent audit of the agency’s systems covering core business standards, driver recruitment standards and driver management standards.





Phoenix Personnel is accredited with following organisations within the business;

FTACEJ Training

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